Privacy Policy for Soner.ai
At Soner.ai, we prioritize the security of your data and the transparency of our AI models. This policy explains how we handle your information.
1. Data We Collect
- Identity & Communications Data: We collect information you provide through our contact forms, including your name, email address, and the content of your inquiries.
- Technical & Usage Data: We automatically collect IP addresses, browser types, and interaction logs via cookies. This helps us analyze platform performance, maintain security, and deliver relevant marketing.
- Input Data: We process the text, files, or data points you submit to Soner.ai to generate AI-driven insights.
2. How We Use Your Data
We use your data to provide our services, process AI queries, and maintain security.
3. AI Governance & Automated Decisions
Our AI assists in Market Intelligence. While our system provides insights, final decisions remain with the human user. You have the right to request information about the logic used by our AI in generating specific outputs.
4. Your Rights
Under the UAE PDPL and GDPR, you have the right to:
- Access & Rectify: Request a copy of your data or correct it.
- Erasure: Request that we delete your personal data.
- Withdraw Consent: Stop us from processing your data at any time.
- Data Portability: Receive your data in a structured, machine-readable format.
5. Data Security & Transfers
We use industry-standard encryption (AES-256) for data at rest and TLS for data in transit. As we operate globally, your data may be processed in secure servers located in the UAE or other jurisdictions with equivalent data protection standards.
6. Contact Us
For any privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at: contact@soner.ai